R Griggs Wood
Apr 27, 2020
Edited: Apr 27, 2020

Anyone else with this issue with their forum? “Pages not loading in Firefox“

Report from a couple of my forum members who use Firefox:




Pages not loading in Firefox I've found that almost every time I try to load a page from the notifications list in Firefox, it returns a blank screen. This doesn't occur in Chrome (but I strongly prefer not to use it), I've tested on 2 PCs, and tried the usual clearing cache and cookies etc. Nothing resolves the problem. I'm on Windows 10, with the latest updates applied, Firefox is version 75.0, I've tested with anti virus disabled. If the developers need any other information they can contact me directly if you prefer. Regards
3 comments
Greta Galubauskaitė
Apr 28, 2020

Hi, devs cannot reproduce the issue. Is it persistent?

R Griggs Wood
May 01, 2020Edited: May 01, 2020

Yes it is persistent, @Greta and, so far only for my users using Firefox.


Here is more info:

attached is the "back" list on Firefox after clicking on a notification. It seems that the site is redirecting three times between clicking the notification and getting to the post. The top 4 entries on the image are the relevant ones here, the the path was >click notification, >redirect to Forum page, >redirect to Forum page again, >redirect to target page.
(Ignore the entries below the first notification, I was testing a few different ways to try to show the problem) It might be worth sending the image along to the Wix developers.