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    Paula Archer
    Nov 04, 2020

    As an Admin, can I see who is following the forum categories and discussions

    in Forum Discussions

    I have a couple of users that are not always receiving email notifications of new discussions - They assure me that are following the all of the forum categories


    Plus they claim to be clicking the 'follow' option on new discussions and are receiving some, but not all, notifications for comments added to those discussions


    As an admin, is there a way that I can check what that users 'follow' settings are on categories and/or discussions without having to stand beside them and looking at their screen?


    Thanks

    2 answers0 replies
    2 Comments

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    G
    Greta Galubauskaitė
    Nov 05, 2020

    Hi, unfortunately, anyone can see members' followed categories.

    I am sorry this happened to your members. If they refer to the email notifications, make sure their email notifications settings are turned on

    If they follow categories and still do not receive notifications of new posts or comments, we should hunt down specific cases. Whenever the issue happens, please forward to me this info: site url / which notifications are missing ( new post / comment / mention? and of which category) to gretag@wix.com.

    1

    R
    Ryan Damm
    Nov 04, 2020

    Other than logging in as them, I’m guessing not.

    1
    2 comments
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