When clicking into an input box to type on mobile, the screen reorients and scrolls to the bottom of the available area. The issue my users are experiencing is that when there is a chat bar enabled and attached to the bottom of the screen, the text input reorients behind that chat bar. It's especially frustrating because as you scroll up and click to type again, it repeats the action. A very difficult user experience right now.
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Mar 30, 2020
· Edited: Mar 30, 2020Forum posts through mobile with a quick action bar enabled
Forum posts through mobile with a quick action bar enabled
4 comments
Hi, @Cam Papermaker, I need more details:
1. "When clicking into an input box to type" - do you mean the comment text area?
2. Please confirm is that happening in the Mobile web or Mobile app?
1. Yes, the comment text area, but also the search box and any other text input source on the site. It reorients the text box to the bottom of the visible screen area, and the quick actions bar seems to be set to always be on top, so I'm not able to see what I'm typing. Seems that if the top of the quick actions bar was defined as the bottom of the screen when clicking into an input box, it may rest just above it as expected.
2. This would only be through mobile web the quick actions bar doesn't show up for me in the app, but I wouldn't expect it to.
Thank you :)) Just reported to devs. They will investigate these texting scenarios and changes where needed.
Thank you