I am helping a client to build a Wix website. She is Admin and I am the website manager. My client has picked a bunch of images for me to use, and she has placed them on her "favourite board". Some of them are paid images.
The problem is that I can't access them. I have seen on her shared screen that they are there. But I can't see them in the media manager, and thus I can't use the images she has picked.
Is it true that I can't access her board? If so, how do we solve the issue? Does she have to buy the images again from Shutterstock, download and upload them to the page files?