I am very frustrated that I am having issues with my site and no one seems to respond. I sent a request for help DAYS ago and no one has responded. We pay money for these sites and expect a basic level of service. Additionally, these are our businesses and our requests need to be handled in a timely fashion because our members are waiting on us. I am losing members because of a WIx issue that may be easily solved BUT I CAN'T GET ANYONE TO HELP.
To see this working, head to your live site.
Is there an actual person that can help with real time problems?
Is there an actual person that can help with real time problems?
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Could we move this conversation offline?
Thanks for your reply. No, the comments disappeared on their own. I am the site owner and did not delete and the authors are the ones complaining that their comments have been deleted. www.nycitymoms.com
Hi, @rm592001, sorry for the late reply!
Only authors of replies or comments or site owner can delete their content. Didn't that happened? Or users complained that their comments were deleted?
When replying to me, please share your forum url.
Thanks for replying. I have a forum on Wix and some replies are being deleted from posts. The replies appear on the post and then when the member goes back to the post, their reply is gone. There doesn't seem to be any rhyme or reason to it. Any ideas of what's going on?
What's the problem?