Hi, I've a case regarding the payment of product by credit card through the website using WIX system. The website owner tested the payment system, by using credit card to pay for products through the website but there is nothing transferred into the account.
She has already contact Wix call center and they said that everything is OK and the payment shall be in the bank account within 3-5 days.
However, it's more than a week now and the payment has not yet been transferred. I would like to know if anyone has encountered this experience before and usually, how long the payment shall be received/trasferred into the bank account? Thank you.