I'm sorry to express my disappointment that a basic feature was left out with the color option. It is quite confusing to select a specific color choice of a product and being shown the item in various colors. I sell evening bags. If my customers choose the option to view only Red, the default bag shows in five other colors! The style is available in Red but another color shows on that page. Why? I tested this with other websites and when I choose a color, only that color is displayed. Is this an issue that is being resolved?
@Sherif Zohny I was told by two different support reps that it was possible to have only the specific color(s) chosen to show when selected. They even emailed links to me with instructions. In the end, a third person wrote to tell me that it's not possible and they are working on it.
I really hope it will be resolved soon. Can't understand how they missed this(??)
i think we have the same problem ..did you find any solution ?