Suddenly my users are getting bombarded with emails (on both my sites, so I know it isn’t a setting I’ve changed — I’ve changed nothing) even though they have notifications turned OFF. (I’ve been getting bombarded with notification emails from my sites for things I don’t have turned on in my notifications as well).
Are the Wix Forum app devs working on the notifications to solve the earlier problem or to find a way to add notifications for the private categories and perhaps typed some code wrong? This has been going on for about three days now. My users are about ready to kill me ... HELP!
@Greta Galubauskaitė
@Vytenis Butkevičius
Yeah, I've been getting extra emails too - for posts that I haven't even been following.
Hi, I am sorry you've been experiencing this! Devs are investigating notifications. I will come back to you as soon as we find the cause.
We're working on a fix! @R Griggs Wood one thing your users can try is turning ON and OFF the notification settings. That should update the database and all should be fine. Let me know if that worked for your users! Thanks!
Thanks, @Domas Sabockis — I’ll let them know and get back to you if that worked.
@Domas Sabockis — we are still having issues with notifications, even after the database reset solution you proposed. Is there anything being done with fixing this?
Released a fix last week. How's the situation now?
We’re still having some issues, @Domas Sabockis ... so not quite there yet and something needs to be rechecked. But thanks for getting on it!
Compared to last week no change