I'm busy developing as small store, in which I take card payments with Wix Payments. I have been doing test purchases in the past few days using my personal bank account. When I purchase off my store, I naturally receive a notification from my bank via their app, which is Revolut (a virtual bank based in the UK).
On the notification, it is labelled as a purchase from "GX Golf", and not my store name. I suspect this is a transaction / merchant labelling issue between Wix (Wix Payments) and Revolut.
This is of slight concern, as personally when I see an unrecognised merchant name on my bank, I reverse the purchase / transaction in suspicion of fraud, and would not be surprised if customers do the same.
How would one even begin to fix or raise this issue?