Hi folks, I tried to post this in the Feedback chatroom but for some reason I was unable to create a new post, so I am placing it here.
We've been using Wix Forum for a while now and here's what our Facebook Group listeners tell us as to why they are resisting our plans to move off FB and into our Forum (and we've also experienced this so we know they have a point, even if they are a bunch of moaning ^&%&$^$ lol).
1. We have to refresh a lot. This is true on all platforms- the chatrooms do not always show the posts as they appear and people have to refresh often to see the comments.
2. People using mobile phones cannot post if someone else is typing. This is specifically true of iOS devices.
3. We get logged out constantly. Again very true of mobile phones.
4. I raised this on the wish list but they really do need a reply to comment feature. I don't want to make it like FB with loads of replies to one comment in a chatroom, but often someone does post a comment aimed at someone, and by the time they try to reply, it can have flipped over to the next page (or at the very least have a dozen comments between the original comment and the reply comment.
Hope this helps you to help us lol. Otherwise I bleeding love the Forum app but this would help us get our bloody listeners to help us (ie by interacting on our website rather than on Faceache).